Identifying the Success Factors for Effective Turnaround Strategy Implementation and Outcomes in a Public Sector Organisation in Namibia

Abstract

Many organizations such as public institutions and state-owned enterprises often announce the launching of their turnaround strategies and request government for bail-out funding of their turnaround strategies implementation but their outcomes are hardly publicized. The impact of turnaround strategies though critical, rarely receives attention and in a way survives public scrutiny. However, in practice, a good strategy should be both a call for action and a blueprint for success by being responsive to the needs it was formulated to address. The aim of this article was to identify the implementation success factors (ISFs) that are determinants of the successful implementation of the Turnaround Strategy at the Ministry of Home Affairs in Namibia. The research utilised a quantitative approach; a survey design and questionnaire were employed to collect data. The study used mean model to identify the implementing success factors (ISFs) that are determinants for successful implementation outcomes. Reviewing the literature, 16 variables were identified as implementation success factors (ISFs) for turnaround strategy in public sector organisations in Namibia. The research shows that service delivery and client consultation, clear goals and objectives for the turnaroundare the most significant ISFs for successful turnaround strategy implementation outcomes in a public sector organisation in Namibia